Bitazza Crypto Exchange Review 2026: Is It Right for Thai Traders?

When you’re looking for a crypto exchange in Thailand, you don’t just want another platform that says it’s secure. You want one that actually works with your bank, doesn’t crash when you try to verify your ID, and lets you trade Thai Baht without jumping through hoops. That’s where Bitazza comes in. But is it the right choice for you in 2026?

What Bitazza Actually Offers

Bitazza isn’t trying to be the biggest exchange in the world. It’s built for Thailand. Launched in 2018, it’s one of the few crypto platforms officially licensed by the Securities and Exchange Commission of Thailand (Thai SEC). That’s not just a marketing badge-it means they follow local laws, report transactions, and keep user funds under stricter oversight than most international exchanges operating in the country.

You can trade over 90 cryptocurrencies here, including Bitcoin, Ethereum, Solana, and popular meme coins like Shiba Inu. There are 190 trading pairs, mostly against USDT, which is the go-to stablecoin for Thai traders. Unlike global exchanges that push you toward complex derivatives, Bitazza keeps things simple: spot trading, OTC deals for large orders, and a crypto Visa card that lets you spend your digital assets directly at stores or ATMs.

The minimum deposit to start trading is just $10 or 0.001 BTC. That’s low enough for beginners but still high enough to filter out spam accounts. If you’re in Thailand, you can deposit Thai Baht directly from your bank account. But here’s the catch: you can’t withdraw fiat unless you’re sending $30,000 or more. That’s not a typo. For most people, this means you can buy crypto easily, but cashing out your profits requires a huge transfer-or you’re stuck holding it.

Trading Fees and Token Discounts

Trading fees on Bitazza are standard: 0.15% for makers (orders that add liquidity), 0.25% for takers (orders that take liquidity). That’s about average for regional exchanges. But here’s where it gets interesting: if you hold the platform’s native token, FDM, you can cut those fees by up to 70%. That’s a serious incentive if you’re active on the platform.

No fees for depositing crypto. That’s good. But again, fiat deposits and withdrawals? Only allowed if you’re moving $30,000 or more. That’s a huge barrier for retail users. If you’re trying to buy $500 worth of ETH and then cash out $300 later, you’re out of luck. You’ll have to sell on Bitazza and then use a P2P service or another exchange to get your money out. That adds steps, risk, and cost.

Security: Regulated, But Not Global

Bitazza’s biggest strength is its Thai SEC license. That’s rare. Most international exchanges like Binance or Bybit operate in Thailand under legal gray areas. Bitazza plays by the rules. That means they do KYC-mandatory identity checks. You’ll need your Thai ID card, a selfie, and sometimes proof of address. It usually takes 24 to 48 hours to get approved.

Your funds are mostly stored in cold wallets. Two-factor authentication (2FA) is supported and recommended. They also use third-party custodians for extra protection. All of that sounds solid. But here’s the problem: no Tier-1 global regulator like the UK’s FCA or Singapore’s MAS oversees them. That means if something goes wrong-like a hack, a freeze, or a dispute-you’re relying on Thai law, not international financial protections.

Some review sites like FxVerify claim Bitazza isn’t regulated at all. That’s misleading. Thai SEC’s official website lists Bitazza as a licensed digital asset business. But the confusion comes from the fact that Thai SEC isn’t known globally. If you’re outside Thailand, you might not trust a license you’ve never heard of.

App Experience: Functional, But Flawed

The Bitazza app has over 3 million downloads on Google Play and a 3.9-star rating. That sounds good. But read the reviews.

A user from October 2024 wrote: “The app crashes every time I try to upload my ID. I’ve been stuck for months. They froze my money and didn’t explain why.” That’s not an isolated complaint. Multiple users on Reddit’s r/CryptoThailand say the same thing: KYC verification is unreliable. The app freezes, photos get rejected for no clear reason, and customer support takes days to respond.

The interface is clean and simple. Charts are basic-no TradingView integration. If you’re a day trader who needs advanced indicators, you’ll be frustrated. But if you’re buying BTC once a month and holding, it’s fine. The OTC desk works well for larger trades, and the Visa card is a real plus if you want to spend crypto without converting it manually.

Who Is Bitazza For?

Bitazza isn’t for everyone. If you’re in the U.S., Europe, or India, skip it. You’ll get better fees, more coins, and easier withdrawals elsewhere.

But if you’re in Thailand, and you want to trade crypto with your Thai bank account, Bitazza is one of the safest options. It’s one of the top three domestic exchanges, according to CoinGape. It’s regulated, it supports THB, and it’s been around long enough to survive market crashes.

It’s ideal for:

• Thai residents who want to buy crypto legally and safely
• Small businesses using crypto for payments (Bitazza’s gateway is growing here)
• Long-term holders who don’t need advanced trading tools

It’s not for:

• Traders who need 500+ coins
• People who want to deposit or withdraw small amounts of fiat
• Those who need 24/7 customer support or flawless mobile apps

How It Compares to Other Exchanges in Thailand

Bitazza competes with Satang Pro and Zipmex-both also Thai SEC-licensed. Satang Pro has a better app and lower minimums for fiat, but fewer trading pairs. Zipmex offers more crypto assets and better customer service, but had a major liquidity crisis in 2022 and is still rebuilding trust.

Compared to global players like Bybit or Bitget, Bitazza is tiny. Bybit supports over 500 coins and has copy trading. Bitget has social trading and futures. But neither of them offer direct THB deposits without complex workarounds. For Thai users, that’s a dealbreaker.

Bitazza’s edge? It’s the only one that’s fully integrated with Thailand’s banking system and regulatory framework. That’s worth something.

Real User Problems You Should Know

The biggest complaints aren’t about fees or coins. They’re about trust.

- Withdrawal delays: During market spikes, withdrawals can take over 72 hours. No warning. No ETA.

- App crashes during KYC: This isn’t a bug-it’s a recurring issue. People report being locked out for weeks.

- Unexplained account freezes: Some users say their funds were frozen without explanation, and it took months to get answers.

- Customer support is slow: Email replies take 12-48 hours. In-app chat is hit or miss.

These aren’t minor annoyances. They’re red flags for anyone planning to move money in and out regularly.

The Future of Bitazza

Bitazza isn’t standing still. In late 2024, they launched their Visa card. In November 2024, they announced plans to tokenize real-world assets-like property or invoices-on their platform. That’s a big move toward institutional use.

Thailand’s crypto market grew 23.7% in 2024, and the government is cracking down on unlicensed exchanges. That’s good news for Bitazza. They’re positioned to benefit from the cleanup.

But they’re also under pressure. Analysts predict only 5-7 exchanges will survive in Thailand by 2026. If Bitazza doesn’t fix its app, improve customer service, and lower the $30,000 fiat barrier, it could lose ground to Satang Pro or even international players who finally get Thai licenses.

Final Verdict: Should You Use Bitazza?

If you’re in Thailand and you want a regulated, THB-friendly exchange to buy and hold crypto? Yes, Bitazza is a solid choice.

If you’re a trader who needs speed, advanced tools, or easy fiat access? Look elsewhere.

It’s not perfect. The app is buggy. The support is slow. The fiat minimum is ridiculous for most people. But it’s one of the few exchanges in Thailand you can trust with your money-and that counts for a lot.

For Thai residents, Bitazza isn’t the flashiest option. But in a market full of unregulated platforms, it’s one of the safest. Just don’t expect a flawless experience.